Becoming trauma-informed
It’s important to emphasize that one workshop does not make someone trauma-informed. Hear from Carol Scott in this training video for Lifeline Tasmania or read the transcript to learn our perspective.
Trauma-informed social media
Many people around the world experience harm online that can be traumatic. Traumatic content even affects moderators and designers. Trauma-informed social media seeks to make platforms safer and more supportive for everyone.
What is trauma-informed technology?
We can be trauma-informed in our design process and research. The things we make can be trauma-informed too, like our websites, apps, and virtual reality.
Why is trauma-informed technology important?
We know most people are tight on time and resources. There are competing demands in the design process. Why prioritize making technology with care?
Recent research
Trauma-Informed Social Media: Towards Solutions for Reducing and Healing Online Harm by Carol F Scott, Gabriela Marcu, Riana Elyse Anderson, Mark W Newman, Sarita Schoenebeck
Repairing the Harm of Digital Design Using a Trauma-informed Approach by Melissa Eggleston and Lesley-Ann Noel (English and Spanish)
Reimagining Social Work’s Digital Future: The Critical Role of Interdisciplinary Tech Partnerships by Heather Storer, Carol F. Scott, Melissa Eggleston, Tody Shulruff, Maria Y. Rodriguez
If you are having trouble finding a paper, just let us know. We also may be able to provide more screenreader-friendly documents if needed, as not all publishers provide accessible PDFs yet.
Want to collaborate or have one of us talk about our research? Please reach out.
Resources we trust
SAMHSA’s Principles of Trauma-Informed Care
The Missouri Model for Organizational Change
The Institute on Trauma and Trauma-Informed Care at UB
Books we like
Monthly trauma-informed design learning group
We help co-facilitate a free monthly trauma-informed design discussion and knowledge-sharing group. It’s a global group of cross-disciplinary researchers and practitioners.
Click the button below to send a request to join our group, and you’ll get invitations each month. We’d love to have you join us in making tech more trauma-informed!
“If trauma is truly a social problem, and indeed it is, then recovery cannot be simply a private, individual matter. How can the community provide public safety and prevent future harm?”
- Dr. Judith Herman
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